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AcroBackup

AcroBackup for NetSuite: Enterprise-Level Continuous Off-Site Oracle NetSuite Backups

AcroBackup for NetSuite is a daily, automated, off-site copy of a live NetSuite account, held on the DBVault platform in relational form with the relationships intact, so a deleted invoice or a mass update gone wrong is found and recovered rather than reconstructed.

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How continuous NetSuite backup works

Implementation begins with account mapping and one full backup, which together take two to three weeks depending on the size of the account. From that point the service runs on incremental capture: each day it identifies what changed in NetSuite and writes only those changes to the off-site copy. Capturing deltas rather than repeating a full export is what allows the backup to run daily, without the long extraction windows that make manual backups slip.

The copy is a relational database, not a folder of files, and every record is indexed. That indexing is what makes recovery selective: an authorised user can locate an individual customer, invoice or custom record as it stood on a given day and export it, instead of restoring a bulk archive and searching it afterwards.

More on why a spreadsheet export is not a backup

Many finance teams already have a backup process. It is usually someone exporting saved searches to spreadsheets on a schedule that slips. AcroBackup for NetSuite, the continuous backup service, replaces that with a daily, automated, off-site copy of the organisation's business records. It also means the organisation holds an independent, off-site copy of its own records that it owns, can query and can export, and that does not depend on its access to the account.

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Record-Level Recovery

Encryption In Transit & At Rest

Encrypted AWS Infrastructure

Daily Incremental Capture

Data Retention & Compliance

Vendor Independence

Where the backup is held

The backup is held on the DBVault platform, which runs on Amazon Web Services with network isolation and encryption in transit and at rest. There is no on-premises installation. Where data residency is a requirement, the backup can be provisioned in a nominated AWS region so that records stay within a jurisdiction the organisation's legal or compliance team has approved. If its policy requires the data to sit on hardware it operates, this service is not the right fit.

DBVault Supports

DBVault backs NetSuite up to on-premise servers, Google Cloud, Amazon RDS, MySQL and Amazon Aurora
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What the daily copy protects against

The events that cost finance teams time are rarely dramatic. A mass update writes the wrong value across thousands of records. A user with delete permission removes a transaction that closed a period. An integration reposts and duplicates a month of activity. In each case the question is the same: what did this record look like before, and can it be proved? A daily off-site copy answers that from the organisation's own data rather than from a support ticket, and it does so for records, sublists, custom fields and File Cabinet content alike.

Continuity does not rest on a single system, either. If access to the account itself is interrupted, whether by a lapsed subscription, a change of administrator, a lockout or an incident on the platform, the finance team is not paralysed. It can still query, export and prove its financial position from the independent copy held for it on DBVault, on AWS.

What the backup captures

The backup covers the production account's transactional, entity and accounting records, together with File Cabinet content, sublists, custom records and custom fields.

Business records in full: customers, contacts, sales orders, invoices, leads and the custom records the account has accumulated over the years.

Hundreds of record relationships are preserved, including customers to contacts, invoices to customers and bill payments to vendors. A flat export loses the answer to any question that depends on how two records connect; a relational copy keeps it.

The data stays portable. Snapshots are available to the organisation's own users, and records can be exported to CSV or taken as a MySQL database, so the copy remains useful whether or not the subscription continues.

Sublists are kept intact, including addresses, line items, contacts and user notes, alongside File Cabinet content and the custom fields attached to standard records.

Why Choose Blueacrobat?

Experience and Expertise

Blueacrobat has helped high-profile customers such as HPE, Kimberly-Clark, Dropbox, Snapchat, NetApp and many others with their data extraction and archival needs, and has a proven track record of delivering a service that meets and often exceeds each client's specific needs.

Data integrity

Data integrity comes first: great care is taken that the organisation's data is correctly extracted and archived. Rigorous quality checks run throughout the process, and the result is verified against the source so that all data is correctly transferred and organised.

Mature Processes

A proven methodology for data extraction and archival keeps the organisation's data secure and accessible. The processes are kept up to date with best practice in data management, so the data is always handled with the utmost care.

Reliable Service

Blueacrobat provides a reliable service fitted to each client's needs, making sure every part of the extraction and archival process is handled correctly. It works closely with the organisation's team to understand its requirements and upholds rigorous standards: it is ISO/IEC 27001:2022 certified and SOC 2 Type II audited.

ClutchRated 4.9 out of 5 Gartner Peer InsightsRated 5.0 out of 5 for DBVault in Data Storage Management Services

Find Out More or Request an AcroBackup Demo

For an organisation that needs continuous off-site backup of its NetSuite account, AcroBackup is the service built for it. Contact Blueacrobat to learn more about the service and how it keeps a daily, independent copy of the account's records.

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Frequently Asked Questions

Can we recover individual records from the backup?

Yes, that is what the service is built for. Because every record is indexed, an authorised user can search the off-site copy for the customer, invoice, journal or custom record in question, see it as it stood on a given day, and export it as CSV for re-entry or for handing to auditors.

How often does the backup run?

Can run : Daily, Weekly or Monthly. Implementation performs one full backup, and from then on the service captures the day's changes incrementally. The practical consequence is that the most recent day of activity is the exposure to plan around, which is the figure a continuity policy should be written against.

Where is our data held, and can we choose the region?

Hosted or on-premise option. For hosted option on Amazon Web Services in the region of your choosing, encrypted in transit and at rest, with network isolation. Where residency is a requirement, the backup can be provisioned in a nominated AWS region so records stay inside a jurisdiction the organisation's compliance team has approved.

How is access controlled?

Single sign-on and multi-factor authentication are supported, with role-based permissions so that administrators and read-only viewers see different things, and IP-based restrictions where access should be limited to known networks. Blueacrobat is ISO/IEC 27001:2022 certified and undergoes an annual SOC 2 Type II examination; security and procurement teams can review the controls in the Trust Centre.

We are switching NetSuite off rather than keeping it running. Is this the right service?

No, and the difference matters. Continuous backup protects a live account. If the account is being retired, migrated away from or allowed to lapse, the work is a one-time extraction into a permanent read-only archive. That is the AcroXtract service, and the resulting archive is hosted on the same DBVault platform. Archival is the larger part of Blueacrobat's work, and the two are often confused, so it is worth being sure which one the situation calls for.