Continuous NetSuite backup for a training company, in place before the previous solution expired

The situation

The company's goal was simple to state: protect critical business data held in NetSuite. The constraint was time. Its prior solution had an end date, and the replacement had to be in place before then. It was looking for something delivered entirely as a service, so that nothing had to be installed or maintained on its side.

What Blueacrobat did

Blueacrobat set up continuous backup of the NetSuite deployment, with one consultant assigned. The reviewer describes the setup as remarkably painless and the consultant as efficient and highly responsive. All phases were delivered on time or ahead of time, and questions during installation and afterwards were answered promptly.

The outcome

The platform has run without fault since installation. On the rare occasions an issue has arisen, the team has resolved it swiftly. What the reviewer found most distinctive was that the whole solution came as one SaaS package with no other requirements on the client. Cost was rated three and a half out of five; quality and schedule four and a half.

In their words

• “Since the installation, the platform has been running flawlessly.”
• “All phases of the project were delivered on time, or ahead of time. Responses to our questions related to installation and post support were timely and on target.”
• “The complete solution, all in one SaaS package is what was most unique and made this vendor stand out to the rest. Other than the solution itself, there are no other requirements for the client.”

A backup that runs as a service, with recovery of individual records when something goes wrong in production, is what DBVault Continuous Backup provides.