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I was most impressed with their ability to predict and estimate execution times, where they always met or exceeded.
The situation
An ERP migration is not a moment; it is months in which the old system is still taking transactions. This company, whose own business is backup and recovery, wanted the NetSuite side of that period covered: all data continually backed up into a SQL solution, and all attachments continually backed up alongside it, until the subscription ended.
What Blueacrobat did
Blueacrobat ran continuous extraction of data and attachments for the length of the migration, with one person assigned and communication over email and messaging. As the scope changed along the way, the team adjusted with it.
The outcome
Timely and accurate extraction of the data and attachments before the subscription ended. Delivery was always on time, and what the reviewer found most impressive was the accuracy of the execution-time estimates, which were met or beaten every time. Areas for improvement: none.
In their words
- “Timely and accurate extraction of the data and attachments before our subscription ended.”
- “Project management was great and delivery was always on time. As changes to scope came they were flexible and were always able to help us.”
A migration that runs for a year and a half needs the backup to run for a year and a half. DBVault Continuous Backup covers the records, and AcroFile the attachments.
Source: a client review published on Clutch on 7 September 2023, submitted online and verified by Clutch. Quotations are the reviewer's own words. Read the full review.
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